Frequently Asked Questions

You can add products to your 'Quotation List' while browsing our shop. Once you're ready, visit the Quotation page, fill in your project details, and submit. Our sales team will get back to you with a formal quote within 24-48 hours.

We currently accept bank transfers (BDO, BPI), GCash, and check payments for corporate orders. Details will be provided once your quotation is approved.

Orders can be modified or cancelled within 24 hours of confirmation. For custom or special-order items, cancellations may not be possible once production has started.

Yes, we ship nationwide across the Philippines. We use reputable local couriers and our own logistics team for Metro Manila deliveries.

Metro Manila deliveries typically take 2-5 business days. Provincial orders may take 5-10 business days depending on the location and courier schedule.

Shipping fees are calculated based on the size, weight of the items, and your delivery address. The exact fee will be included in your formal quotation.

We offer a 7-day return policy for manufacturing defects. Items must be unused, in their original packaging, and accompanied by the official receipt. Please refer to our Shipping & Returns page for full details.

Most of our standard products come with a 1-year warranty. Selected premium products include a 5-year limited warranty. This covers manufacturing defects but excludes damage from improper installation or power surges.

Yes, we provide professional installation services for commercial projects and large-scale residential requirements. Contact our sales team to discuss your project needs.

Absolutely! We have in-house lighting specialists who can help you choose the right fixtures and plan your lighting layout. This service is complimentary for projects of a certain scale.